Privacy Policy

Effective Date: July 29, 2026
Last Updated: July 29, 2026

Black Mamba Entertainment (“Black Mamba Entertainment,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit darkgrey-dolphin-680098.hostingersite.com (the “Website”), purchase event tickets, submit a contact form, communicate with us, or otherwise use our services.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

You may provide personal information when you:

• Purchase event tickets.
• Complete our contact form.
• Contact us by email, telephone, social media, or another method.
• Subscribe to event announcements or promotional communications.
• Participate in a promotion, contest, survey, or giveaway.
• Request customer service, a refund, or assistance with an order.

This information may include:

• First and last name.
• Email address.
• Telephone number.
• Billing address.
• Ticket order and transaction information.
• Event and seating selections.
• Communications and messages you send to us.
• Marketing and communication preferences.
• Any other information you voluntarily provide.

Please do not send Social Security numbers, government identification numbers, medical information, passwords, or other highly sensitive information through our contact form.

Payment Information

When you purchase tickets, payment information may be collected and processed by a third-party payment processor. Depending on the payment service used, Black Mamba Entertainment may receive limited transaction information, such as the payment status, transaction number, billing details, card type, or last four digits of the payment card.

Payment processors handle payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you use the Website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address.
• Browser type and operating system.
• Device type and device identifiers.
• Referring website or page.
• Pages viewed and links selected.
• Date and time of access.
• General geographic location based on an Internet Protocol address.
• Shopping-cart activity.
• Cookie identifiers and similar information.
• Information about how you interact with the Website.

2. How We Use Information

We may use personal information to:

• Process and manage ticket purchases.
• Deliver ticket confirmations, receipts, and event information.
• Verify transactions and prevent fraudulent purchases.
• Manage guest lists, seating, check-in, and event admission.
• Respond to questions and customer-service requests.
• Communicate important event changes, postponements, cancellations, venue rules, or safety information.
• Process refunds, credits, or order adjustments.
• Send event announcements or promotional communications when permitted by law.
• Operate, maintain, troubleshoot, and improve the Website.
• Understand Website usage and measure the effectiveness of our promotions.
• Protect our customers, events, Website, business, and legal rights.
• Detect and prevent fraud, misuse, security incidents, or illegal activity.
• Comply with legal, tax, accounting, regulatory, and contractual obligations.
• Complete a business transaction, such as a merger, sale, financing, or transfer of business assets.

3. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, analytics technologies, and similar tools.

These technologies may be used to:

• Keep items in your shopping cart.
• Remember Website preferences.
• Support Website security and functionality.
• Understand how visitors use the Website.
• Measure Website traffic and promotional performance.
• Identify and correct technical problems.
• Support advertising or social-media features when enabled.

You can control or delete cookies through your browser settings. Disabling cookies may prevent certain Website features, including the shopping cart or ticket checkout, from operating properly.

4. How We Disclose Information

We may disclose personal information to the following parties when reasonably necessary:

Service Providers

We may use service providers to support:

• Website hosting and maintenance.
• Ticket sales and order management.
• Payment processing.
• Email delivery and communications.
• Marketing and advertising.
• Analytics and Website performance.
• Fraud prevention and security.
• Accounting, legal, insurance, and professional services.

These providers may access information only as necessary to perform services for us, subject to their contracts and applicable law.

Venues and Event Partners

We may disclose necessary information to venues, performers, event staff, security providers, ticketing personnel, production companies, or other event partners for purposes such as:

• Confirming admission.
• Maintaining guest lists.
• Assigning seats or tables.
• Providing accessibility assistance.
• Handling event security.
• Resolving ticketing or customer-service issues.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, subpoena, court order, or government request.
• Enforce our agreements and policies.
• Investigate fraud or illegal activity.
• Protect the rights, property, safety, or security of Black Mamba Entertainment, our customers, event attendees, artists, venues, or others.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.

5. Sale or Sharing of Personal Information

Black Mamba Entertainment does not sell personal information in exchange for money.

Certain analytics, advertising, social-media, or cookie providers may receive device identifiers, cookie information, Internet activity, or similar information. Under some state privacy laws, these disclosures may be considered a “sale” or “sharing” of personal information even when no money is exchanged.

Where required by applicable law, you may request to opt out of the sale or sharing of your personal information by contacting us at:

info@blackmambaentertainment.com

We do not knowingly sell or share the personal information of individuals under 16 years of age.

6. Email and Text Communications

We may send transactional messages concerning your ticket purchase, payment, event schedule, venue, event changes, or customer-service request.

We may send promotional emails when you have subscribed, consented, or when otherwise permitted by law. You may unsubscribe by using the unsubscribe instructions included in a promotional email or by contacting us.

We will not send promotional text messages unless you have provided appropriate consent. When applicable, you may opt out of promotional text messages by replying STOP. Message and data rates may apply.

Opting out of promotional communications will not prevent us from sending necessary transactional or event-related communications.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing ticket transactions.
• Providing customer service.
• Maintaining business and tax records.
• Resolving disputes.
• Preventing fraud.
• Enforcing agreements.
• Complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the transaction, legal requirements, and legitimate business needs.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, electronic communication, or method of data storage is completely secure. We cannot guarantee absolute security.

You are responsible for using a secure device and Internet connection when making purchases or sending information through the Website.

9. Your Privacy Choices

Depending on where you live and the laws that apply, you may have the right to:

• Request information about the personal information we collect and use.
• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Opt out of the sale or sharing of personal information.
• Limit certain uses of sensitive personal information.
• Withdraw consent where processing is based on consent.
• Appeal the denial of a privacy request where applicable.
• Exercise your privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions. For example, we may retain information needed to complete a transaction, maintain financial records, detect fraud, protect legal rights, or comply with the law.

10. California Privacy Rights

To the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Black Mamba Entertainment, California residents may have rights to know, access, correct, delete, and obtain information about the sale, sharing, or disclosure of their personal information.

California residents may also have the right to:

• Opt out of the sale or sharing of personal information.
• Limit certain uses or disclosures of sensitive personal information.
• Receive equal service and pricing when exercising their privacy rights.

Black Mamba Entertainment will not unlawfully discriminate against you for submitting a privacy request.

California residents may also request information regarding certain disclosures of personal information to third parties for their direct-marketing purposes under California’s “Shine the Light” law, where applicable.

11. Submitting a Privacy Request

To submit a privacy request, email:

info@blackmambaentertainment.com

Please include:

• Your full name.
• Your email address.
• The nature of your request.
• Enough information for us to locate the relevant records.

We may need to verify your identity before completing a request. Verification may require confirming information associated with a ticket purchase, communication, or account.

You may use an authorized agent to submit a request where permitted by law. We may request evidence that the agent has authority to act for you and may ask you to verify your identity directly.

We will respond within the period required by applicable law.

12. Do Not Track and Browser Privacy Signals

Some browsers provide a “Do Not Track” setting. Because there is not one universally accepted standard for responding to traditional Do Not Track signals, the Website may not respond to those signals.

Where required by applicable law and technically supported, we will process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, as requests to opt out of the sale or sharing of personal information.

13. Third-Party Websites and Social Media

The Website may contain links to Facebook, Instagram, YouTube, payment services, event venues, artists, sponsors, or other third-party websites.

We do not control the privacy, security, content, or data-handling practices of third parties. Information you provide directly to a third party is governed by that third party’s privacy policy.

Visiting or interacting with a social-media page may allow the social-media platform to collect information about your device and activity, even when you do not have an account with that platform.

14. Children’s Privacy

The Website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has provided personal information may contact us at info@blackmambaentertainment.com.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, business practices, service providers, technology, or legal obligations.

The revised policy will be posted on the Website with an updated “Last Updated” date. Material changes may also be communicated through the Website or another appropriate method.

Your continued use of the Website after an updated policy becomes effective constitutes acknowledgment of the revised policy.

16.Black Mamba Entertainment Privacy Policy

Black Mamba Entertainment will not share consumer opt-in data and consent with any third parties for their own use case; excluding aggregators and providers of the Text Messaging services.

16. Contact Us

For questions, concerns, complaints, or privacy requests, contact:

Black Mamba Entertainment
Turlock, California
Email: info@blackmambaentertainment.com
Website: darkgrey-dolphin-680098.hostingersite.com